Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, mobile number and the payment method you use — bKash, Nagad or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet; we keep these records to verify payments and resolve
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any disputes. We also collect device identifiers and browser session data to maintain your login state across mobile and desktop. If you contact our support team, the content of that conversation is stored against your account for follow-up. We do not sell your personal data to
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third parties. Data is shared only where required to process a payment through your chosen mobile wallet, or where we are legally required to disclose it. For Bangladesh-based accounts, availability of our service and the handling of your data both depend on your local law and
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the eligible regions we serve. We retain transaction and account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold about you at any time by writing
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to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.